Job Brief
The Bingo Supervisor is responsible for overseeing the day-to-day operations of the floor and ensure operational efficiency, excellent customer service, and compliance with company policies and regulatory requirements. He/she will supervise the personnel, monitor operational performance, implement process improvements, and support the Operations Manager in achieving business objectives.
Job Responsibilities
- Supervising and coordinating the activities of employees to ensure efficient operations.
- Creating schedules for employees and ensuring they adhere to them.
- Monitoring production schedules to ensure deadlines are met.
- Developing and implementing operational policies and procedures to improve efficiency and productivity.
- Identifying and addressing operational issues that negatively affect performance. o Managing inventory levels and stock control.
- Reviewing financial reports and budgets to ensure day-to-day operations stay within budget constraints.
- Creating reports and presenting them to management.
- Communicating effectively with team members, vendors, customers; and other stakeholders.
- Ensuring compliance with health and safety regulations and company policies
Job Qualifications
- At least 2 years of supervisory experience in operations, retail, hospitality, gaming, or a related industry.
- Strong leadership and team management skills.
- Excellent organizational, planning, and problem-solving abilities.
- Knowledge of inventory management, budgeting, and operational reporting.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Ability to work under pressure and manage multiple operational priorities.
- Willing to work on shifting schedules, weekends, and holidays.
- Experience in the gaming or entertainment industry is an advantage.
